Shipping policy
📦 Shipping Policy – MoeGlow
Thank you for shopping with MoeGlow! We are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Times
-
Standard Shipping: 5–10 business days
-
Express Shipping: 2–5 business days
Delivery times may vary depending on your location and carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can track your package.
International Shipping
We currently offer shipping to select international locations. Shipping times may vary depending on destination.
Lost or Damaged Packages
MoeGlow is not responsible for packages lost or damaged during shipping. If your package arrives damaged, please contact the shipping carrier directly. You may also contact us for assistance.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. MoeGlow is not responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions about your order or shipping, contact us:
Email: moeshapeart896@gmail.com
Phone: 1 (876) 519-9393
Thank you for choosing MoeGlow!